Egg Series Cat Sisal Scratcher Toy
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Ship From the USA!!!!🤩 2-5 Business Days to Arrive
Features:
- This Egg/Avocado Sisal Cat Scratcher is designed for cats, with 2 different styles for cats to play with.
- Scratcher is a must to keep cats entertained and nails healthy.
- Helps protect your furniture from claw damage.
Our Materials:
- Hand-made Sisal
- Wooden Base
- Featured Feathers
Product Measurements:
| Style | Length | Width |
Height |
|---|---|---|---|
| M | 28 | 28 | 9 |
| L | 45 | 45 | 14 |
*This data was obtained from manually measuring the product, it may be off by 1-2 INCH (2-3CM).
Customer Reviews
The first day the yellow rope started falling off.
Dear Customer,
Thank you for your feedback on the Egg Scratcher. We’re sorry to hear about the issue with the yellow rope. This is not the experience we aim to provide.
We would like to address this problem for you. Please reach out to us at service@happyandpolly.com with your order details, and we will be happy to offer a replacement or a refund.
Thank you for bringing this to our attention, and we apologize for any inconvenience caused.
Best regards,
Happy & Polly Team
My cat loves this scratcher, I purchased it in the large size. The only thing I’m disappointed about is, I thought the base was made of wood and it is but the description did not say that the egg part is made out of foam. The glue is ripping off of the foam, and the egg scratcher is coming apart. If the egg part was made out of wood I think the glue would stick better.
Dear Customer,
Thank you very much for your feedback and for using our product for such a long time. We are delighted to hear that your cat loves the scratcher. However, we are truly sorry to hear about your disappointment with the material of the egg part.
We have reviewed the pictures you provided and sincerely apologize for the issue you encountered. Regarding the egg part being made of foam instead of wood, we greatly appreciate your suggestion. We will report your feedback and consider using more durable materials in future product optimizations to enhance the product’s durability and customer satisfaction.
However, as the product has been in use for a year and a half and is beyond our warranty period, we are unable to offer a replacement. However, as a token of our appreciation for your feedback and to compensate for the inconvenience, we would like to offer you an exclusive coupon for your next purchase. Please contact our customer service team to receive your coupon.
Thank you again for your understanding and support. If you have any further questions or need additional assistance, please feel free to contact us.
Wishing you and your cat a wonderful day!
Best Regards,
Rose
Super cute. A little small but that’s my own fault for not checking measurements. Love it.
Living in a small apartment, space is limited. This scratcher is compact yet entertaining enough for my cat. It fits perfectly without taking up too much room.
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