I have trying to get in contact with customer service for DAYS to address an issue I have with my order and have heard no word. They state that if you reach out to them before the order is dispatched, they are able to cancel the order and give you a refund. Well I tried that, heard nothing, and then the order was shipped out a few days later! Now I have to go through the process of returning this item, but of course the catch is that you have to reach out to them to initiate the return since apparently they don’t tell you where to send it back to or if it will cost you anything. But how can I return this item if they won’t even respond to my inquiry about just cancelling my order??
SEEMS VERY SCAMMY