Mushroom House Water Fountain
Shop with Confidence:
- Automatic cat water fountain allows cats' need of flowing water!
- Safe Ceramic Material: Crafted from food-grade ceramic, sturdy, durable, and long service life. safe for kitties and puppies.
- Reliable Filtration System: We use filter sponge layers to filter impurities, volcanic rocks to purify water, rid the water of unpleasant smells, medical stones to balance PH value, ceramic carbon balls to absorb impurities, soften water quality, and catch any hair that falls in.
- Quiet Water Pump Design: With the designed water pump, our fountain can circulate running water, making the water quality healthy. With the upgrade super quiet pump, you can hardly hear the sound of the water, which will not affect you and your pet.
- Large Litre Water Capacity: Large water capacity reduces the need for refilling, great for the pet parent who is always away for a weekend.
- Easy to Clean: The whole body is removable and washable, leaving no dirt, keeping the cat drinking fountain sporty and hygienic.
- Cute mushroom-shaped look
- Cats like drinking running water
- Five-fold Filtration, build-in replaceable filter box
- IPX-8 Submersible water pump
- Natural Spring
- Sleep-level mute--25 Db
- Filter: comes with 1 pcs
- High-quality Ceramic Body & Fully Ceramic
Voltage: DC 5V
*This data was obtained from manually measuring the product, it may be off by 1-2 INCH (2-3CM).
The package does not contain a USB plug.
- Please rinse the filter box for 2 minutes to flush out the filter element impurities caused by collision before first use.
- To achieve the ideal filtering effect, it is recommended to replace the filter box once a month.
The water hardly comes out of this so the cats can't really get much water and the pump gave up after a few weeks.
Thank you for taking the time to provide feedback on your experience with the Mushroom House Water Fountain. We apologize for any inconvenience you have encountered.
We have sent you an email with further instructions. Kindly check your inbox and reply at your earliest convenience so that we can assist you further.
Regarding the water flow issue, we recommend checking the installation of the water fountain and adjusting the water flow(starting from 0:50) using the following instructional video: https://www.youtube.com/watch?v=KQFldiVGrQ8
If you have followed the instructions in the video and the problem persists, please do not hesitate to reach out to us again. To assist us in better understanding the issue you experienced, we kindly request that you provide us with videos or photos showcasing the problem.
We appreciate your patience and cooperation in resolving this matter.
Forever always loving this water fountain. I’m so very glad we got it. About to buy more filters for it, not only is the design cute but Frankie loves it more than we do!
after a little bit of assembly confusion, once me and my roomie set it up the water pressure was perfect! our cat is drinking at least double the water now, and shes much happier lapping off the mushroom than sticking her head in a bowl that bothers her whiskers. we got the large and have had to fill it about every four to five days. it lets out a very quiet and relaxing water sound and you can audibly tell when the water is too low as the trickling gets louder, so thats how we know to fill it. fantastic investment! we were worried she wouldnt like it but shes much happier after being a picky cat who would fuss and cry if her bowl wasnt filled to the top or if a piece of fur got in it. all she needed was running water and the pain of water drinking is gone! she seems to genuinely like drinking water and doesnt put it off anymore.
I spent almost $70 on this water fountain and the company never sent me any shipping information, then once I asked for the information it said my package was delivered (it wasn’t) and there is no customer service to speak to. I just lost money with this company. Don’t buy from here!!!
We are really sorry to hear that you still haven't received your package. We just check our mailbox and there is no email from you. According to the tracking info, your package was delivered, but don't worry if you haven't receive it, our customer service will reach you in 12 hours, and if your package is lost, we are willing to resend a new one to you. Hoping it can help you.