33.8oz/1L Rabbit Cat Water Fountain

Name: 33.8oz/1L Rabbit Cat Water Fountain
Brand: Happy & Polly
SKU: SP1856
Price: 39.99 USD
Availability: InStock
Rating: 3.57 (7 reviews)

$39.99 $59.99

30%

Color Green

Delivery Local Ready Stock 3-5 Days

Local Ready Stock 3-5 Days

quantity

Item is in stock Only 0 left in stock Item is out of stock Item is unavailable

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Description

Features:

Rabbit Automatic Power Off USB Drinking Fountain is a cute cat water fountain with a steady flow of filtered water.
Each part can be detachable, easy to clean.
Automatic filtration system living water cycle.
The smooth bottom is repeatedly polished, without hurting the ground.
Dust-proof top cover, clean water source.
Sleep-level mute--40 Db.

Please note that due to the handcrafted nature of ceramic, there may be slight color variations between batches caused by glaze and firing temperatures.

Package:

Filter*1
Pump with USB line*1
Water fountain*1

Our Materials:

Crafted from food-grade material, safe for kitties and puppies.

Product Measurements:

Switch to

CM IN

Style	Length	Width	Height	Capacity
one size	14	14	15	1000ml

*This data was obtained from manually measuring the product, it may be off by 0. 1-0.5 inches.

Tips:

The package does not contain a USB plug.

Care Instruction:

*Note: When using for the first time, please rinse the filter box for 2 minutes to flush out the filter element impurities caused by collision.
Clean the Drinking Fountain Every 7 days.

ASSEMBLY STEPS

instruction

I wanted to love this fountain but it leaked all over. I reached out to the company several times by email and voice messages and never got a response. I just wasted $40. On nothing. I understand it doesn’t work but you need to have better customer service. I would not recommend buying from here.

Dear Customer,

Thank you for your feedback, and we're truly sorry to hear about the issues you've experienced with your fountain and our communication. After reviewing our records, we found that we have already responded to both of your 2 emails, but it seems you may not have received our replies—there's a chance they ended up in your spam folder, or there might have been an issue with the email delivery.

We truly value your satisfaction and are here to help, so please rest assured, we will reach out to you by phone shortly to resolve the matter.

Thank you again for your understanding and patience.

Best regards,
Happy & Polly Team

Really Liked Until Leakage

I've had this fountain for at least a year or two and I've really enjoyed the product, even replacing the pump once after the first wore out. Recently I've noticed it needing to be filled more often than normal and that it was wet around the fountain(on carpeting), so I placed a plastic mat under the fountain because I thought that maybe the dampness was from filling more frequently. I realized that there must be a leak when the mat filled completely with water and I knew I hadn't spilled that much when refilling. So I conducted an experiment and poured a full dish of water into the fountain while the mat was filled to the brim; and not even 6 hours later, the fountain was far lower than previously and the carpet moister still.

So while I did get great use out of this product, I believe it's time to get a new on that uses the same filter since I have 6 left and replace it.

Dear Customer,

Thank you for your feedback. We're sorry to hear about the issues you've experienced with your fountain.

From the video you provided, it seems that the water pump pressure might be too high, causing the water leakage. We suggest adjusting the water flow to a lower setting, which should help alleviate the problem.

Additionally, over the past year, we have made two significant upgrades to the product's design. We now offer a compatible water flow regulator. If you would like to purchase one, please contact our customer service team at service@happyandpolly.com to receive a discount.

Thank you for your continued support and understanding.

Best regards,
Rose

Really Bummed

I loved this fountain, and so did my kitties. Unfortunately it started leaking within a month or two of having it, to the point where the entire basin drains onto the counter in a couple hours. I can't find the source of the leak. It seems that we spent a ton of money for a cute product that didn't actually work well. Very bummed at the quality given the price.

Hello,

We genuinely sorry for the inconvenience you've encountered with your recent purchase of the 35.2oz/1L Rabbit Cat Water Fountain.

To better assist you, could you kindly provide us with videos showcasing the issue you metioned? This will help us more accurately identify the issue.

We send you an email to your mailbox(which you left on your order) containing potential solutions to the issue. Rest assured, upon receiving your response, we will respond promptly within 48 hours. We appreciate your patience and cooperation in resolving this matter.

My Cats love it

This is a great fountain and my 4 cats all love it. Unfortunately I misplaced the rubber seal for the cord and I can’t find any online for it.

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33.8oz/1L Rabbit Cat Water Fountain

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33.8oz/1L Rabbit Cat Water Fountain

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