Cactus Style Cat Water Fountain
Automatic Discount at Checkout
Shop with Confidence:
Features:
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Detachable and Easy to Clean: Each part of the fountain is easily detachable, making cleaning a breeze. Simply disassemble, clean, and reassemble for hassle-free maintenance.
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Automatic Filtration System: The built-in automatic filtration system ensures a continuous cycle of fresh and clean water for your cat's optimal health and hydration.
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Smooth and Safe Design: The fountain's smooth bottom has undergone multiple polishing processes to prevent any harm to your floors. Rest assured that your cat can enjoy their drink without leaving any scratches.
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Smart Sensor for Safety: With a smart sensor feature, the fountain automatically cuts off the power supply when water levels are low, preventing dry burning and ensuring your cat's safety.
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Dust-Proof Top Cover: The fountain is equipped with a dust-proof top cover, keeping the water source clean and free from debris for a healthier drinking experience.
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Silent Operation: Our fountain operates at a sleep-level mute, ensuring a peaceful environment for both you and your pet.
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Food-Grade Ceramic Material: Crafted from food-grade ceramic, this fountain is not only safe for your kitties and puppies but also adds a touch of elegance to your home decor.
Our Materials:
- High-quality ceramics, antibacterial and sanitary.
Product Measurements:
| Style | Length | Width | Height | Capacity |
|---|---|---|---|---|
| one size | 20 | 20 | 18.5 | 1500ml |
*This data was obtained from manually measuring the product, it may be off by 1-2 INCH (2-3CM).
Tips:
To achieve the ideal filtering effect, it is recommended to replace the filter box once a month. The package does not contain a USB plug.
Care Instruction:
*Note: When using for the first time, please rinse the filter box for 2 minutes to flush out the filter element impurities caused by collision.
Clean the Drinking Fountain Every 7 days.
Customer Reviews
We were really excited about this because it's cute and my cat loved it. Unfortunately, it broke after 6 months. The motor acted up a few times and now it won't work at all.
Hello,
Thank you for taking the time to provide feedback on your experience with the Cactus Style Cat Water Fountain. We apologize for any inconvenience you have encountered.
We have sent you an email with further instructions. Kindly check your inbox and reply at your earliest convenience so that we can assist you further.
Regarding the pump, we recommend cleaning the pump to remove impurities. For step-by-step guidance, you can watch the instructional video, with the cleaning pump segment starting at 0:59, available here: https://www.youtube.com/watch?v=KQFldiVGrQ8
If you have followed the instructions in the video and the problem persists, please do not hesitate to reach out to us again. To assist us in better understanding the issue you experienced, we kindly request that you provide us with videos or photos showcasing the problem.
We appreciate your patience and cooperation in resolving this matter.
After reading all the comments about weak water flow I was super hesitant. But couldn’t resist how cute it looks!
When I first set it up, water flow was indeed very weak even at the highest setting. I noticed water was flowing back out the hole under the lid where the tube goes through as the tube isn’t thick enough to fit snugly through. Added a rubber band on the tube to stem the flow and it worked! Looks like how it should in the videos.
It’s a simple fix but it would have been better if the product itself came with something to resolve the issue (rubber ring around the hole?).
Just wanted to share in case it helps anyone!
Like other reviews say, the flow of this fountain is pretty much non-existent. It’s cute, but not functional, and for the price, it is definitely not worth it. Customer service was not helpful, so I ended up buying a stainless one from Amazon for half the price and it works a thousand times better. Save your money.
Hello,
Thank you for taking the time to provide feedback on your experience with the Cactus Style Cat Water Fountain. We apologize for any inconvenience you have encountered. We have sent you an email with further instructions. Kindly check your inbox and reply at your earliest convenience so that we can assist you further.
Regarding the water flow issue, we recommend checking the installation of the water fountain and adjusting the water flow(starting from 0:34) using the following instructional video: https://www.youtube.com/watch?v=59rgkerunEc
If you have followed the instructions in the video and the problem persists, please do not hesitate to reach out to us again. To assist us in better understanding the issue you experienced, we kindly request that you provide us with videos or photos showcasing the problem.
Regarding the price, We want to emphasize that our prices are determined by the careful consideration of various factors, including the adorable designs that resonate with our cat parents and the high standards of craftsmanship and safety that we uphold. At Happy & Polly, our team invests significant time and effort to ensure that each product brings joy to both cats and cat parents alike.
We appreciate your patience and cooperation in resolving this matter. If you have any questions, please do not hesitate to reach out us at service@happyandpolly.com
Hi, this fountain is soo beautiful however the stream is not strong enough even on the highest setting. Unfortunately, my cat will not drink water from it. I wish I had listened to the reviews that had said so!
Hello,
Thank you for taking the time to provide feedback on your experience with the Cactus Style Cat Water Fountain. We apologize for any inconvenience you have encountered.
We have sent you an email with further instructions. Kindly check your inbox and reply at your earliest convenience so that we can assist you further.
Regarding the water flow issue, we recommend checking the installation of the water fountain using the following instructional video: https://www.youtube.com/watch?v=59rgkerunEc&t=1s
If you have followed the instructions in the video and the problem persists, please do not hesitate to reach out to us again. To assist us in better understanding the issue you experienced, we kindly request that you provide us with more videos showcasing the problem.
We appreciate your patience and cooperation in resolving this matter.
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