Thank you for sharing your detailed feedback about the Bloomy Flower Cat Tree. We're thrilled to hear that your cats adore the flower perches, but we're sorry to learn about the issues you experienced with the posts and assembly.
We’re glad to hear that our customer service team provided a solution that worked for you. Your satisfaction and your cats’ happiness remain our top priorities, and we’ll share your feedback with our product team to address these concerns in future designs.
Thank you for choosing Happy & Polly once again, and for giving us the opportunity to make things right. If you have any further questions or need assistance, don’t hesitate to reach out to us.