Dear Customer,
Thank you for sharing your feedback with us. We’re sorry to hear you found the assembly process challenging.
To ensure the best experience, we recommend double-checking that all parts are included and that each screw is securely tightened. For additional guidance, you can refer to the assembly videos on our official YouTube account.
If you encounter further issues, please don’t hesitate to reach out to our customer service team. We’re more than happy to assist you!
Best regards,
Happy & Polly Team