Spring Series Cat Water Fountain
Spring Series Cat Water Fountain
Spring Series Cat Water Fountain
Spring Series Cat Water Fountain
Spring Series Cat Water Fountain
Spring Series Cat Water Fountain
Spring Series Cat Water Fountain
Spring Series Cat Water Fountain
Spring Series Cat Water Fountain
Spring Series Cat Water Fountain
Spring Series Cat Water Fountain
Spring Series Cat Water Fountain
Spring Series Cat Water Fountain
Spring Series Cat Water Fountain
Spring Series Cat Water Fountain
Spring Series Cat Water Fountain
Spring Series Cat Water Fountain
Spring Series Cat Water Fountain
Spring Series Cat Water Fountain
Spring Series Cat Water Fountain
Spring Series Cat Water Fountain
Spring Series Cat Water Fountain
Spring Series Cat Water Fountain
Spring Series Cat Water Fountain

Spring Series Cat Water Fountain

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Description
HP7.0.1 O-手机端

Features:

  • Automatic cat water fountain allows cats' need of flowing water!
  • Double filtration system: Flower water fountain use filter sponge layers to filter impurities, volcanic rocks to purify water, rid the water of unpleasant smells, medical stones to balance PH value, ceramic carbon balls to absorb impurities, soften water quality, and catch any hair that falls in. You can expect a well-hydrated cat, healthy and free of kidney problems and urinary tract infections!
  • Environmentally friendly materials: Crafted from food-grade ceramic, safe for kitties and puppies.
  • Super silent: the sound of the water dispenser keeps below 40 decibels when running, and will not disturb you and your pet.

Please note that due to the handcrafted nature of ceramic, there may be slight color variations between batches caused by glaze and firing temperatures.

    Package:

    Our Materials:

    • High-quality Ceramic Body & Fully Ceramic

    Product Measurements:

    Switch to
    CM IN
    Style Length Width
    Height
    S 14 14 16
    L 18 18 16

    *This data was obtained from manually measuring the product, it may be off by 0. 1-0.5 inches.

    Tips: 

    The package does not contain a USB plug.

    *Care Instruction:

    • Clean the Drinking Fountain Every 7 days.
    • When using for the first time, please rinse the filter box for 2 minutes to flush out the filter element impurities caused by collision.


    ASSEMBLY STEPS
    HP7.0.1 O-手机端

    Customer Reviews

    Based on 25 reviews
    76%
    (19)
    0%
    (0)
    12%
    (3)
    4%
    (1)
    8%
    (2)
    L
    Lexi

    Easy to set up and super cute!!

    A
    Ann

    The fountain is very loud, and the cord on the inside is a bit too short. The lid doesn’t fit quite right so tiny bugs make their way in. However, it is cute and easy to clean.

    Dear Customer,

    Thank you for sharing your thoughts on the fountain. We are pleased to hear your positive comments about the fountain in terms of product appearance and ease of cleaning. However, we are also very sorry to hear that there are still some other problems with the product that you are not satisfied with.

    Please rest assured that our products come with a 30-day guarantee and a 3-month warranty. We’ve already arranged for our technical support team to reach out to you directly to help resolve the problems you’ve encountered.

    We’re committed to making sure you’re satisfied with your purchase, and we’ll do our best to assist you.

    Best Regards,
    Happy & Polly Team

    C
    C.
    Had to replace it twice

    There's no denying that this is EXTREMELY cute. However. I've had to replace the motor TWICE, which is extremely frustrating. I've had the second one for less than 8 months and it completely stopped working. I'm beyond frustrated. Happy and Polly was recommended to me by a friend and I love how cute everything is, but this is ridiculous.

    Dear Customer,

    We sincerely apologize for the inconvenience you've experienced with the motor.

    As stated on our product page, it is crucial to regularly replace the filter to maintain clean water and ensure the health of your cat. While the filter needs frequent replacement, the pump should generally not require such frequent changes.

    We have reviewed your order history and noted that you have indeed purchased replacement filter sets twice, but it appears that the pump has not been replaced. This suggests that there might be an issue with the pump itself. Typically, a pump's lifespan is one to two years, but improper usage or lack of timely cleaning can lead to pump damage.

    We understand your frustration, and we want to assist you further. We will forward your feedback to our customer service team, who will contact you within 24 hours. Please be ready to provide a video showing the issue with the product, so they can diagnose the problem and offer you the best possible assistance.

    Thank you again for your feedback.

    Best regards,
    Rose

    A
    Andrea

    It's nice design but sometimes the motor sounds and only water comes out of a hole.

    Dear customer,

    Thank you for your feedback.

    The motor sound you mentioned is usually due to the water level being too low, causing the pump to run in the air, which results in noise. Please ensure the water level is above the pump, which should improve the issue.

    If you have any further concerns or questions, feel free to reach out to our customer service team for assistance.

    Best Regards,
    Rose